crossChapters Guarantee

crossChapters provides its customers with top of the line IT products. Our main goal is your exam success! The products provided by crossChapters Team are highly classified, authentic preparation materials for all exams to customers because:

All of the above features makes us so confident that we offer Full refund if you fail any Exam at first attempt. We Guarantee your success at your first attempt with crossChapters Product is all that is needed for success in any Certification Exam.

How to Claim the Refund / Exchange?

In case of failure your money is fully secure by crossChapters Guarantee Policy. Before claiming the guarantee all downloaded products must be deleted and all copies of crossChapters Products must be destroyed.

To claim crossChapters Refund/Exchange Policy you must submit the Examination Score Report in PDF format within 7 days of Test and a filled in Refund Form Or Exchange Form to Billing Team will then verify the authenticity of documents submitted and arrange the refund within 7 days after receiving the email and confirmation process*.

For those who give up the right of claiming refund and want to exchange it for another training product. crossChapters Offers Two Free Exam Training Products as compensation including original Purchase.

Give it a try and you will lose nothing! There is ABSOLUTELY NO RISK!

* This guarantee applies only to single-user licenses purchased directly from crossChapters.

Under What Conditions I can Claim the Guarantee?

Full Refund is valid for any crossChapters Testing Engine Purchase where user fails the corresponding exam within 30 days from the date of purchase of Exam. Product Exchange is valid for customers who claim guarantee within 90 days from date of purchase. Customer can contact crossChapters to claim this guarantee and get full refund at Exam failures that occur before the purchasing date are not qualified for claiming guarantee. The refund request should be submitted within 7 days after exam failure.

Note: The money-back-guarantee is not applicable on following cases:

For the above cases and the ones do not appear but involved with the guarantee policy, reserves All Rights of the final explanation.

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